/* =========================================================
   Diagnóstico ibp — botão flutuante, painel de conversa e documento.

   Usa os tokens do style.css (--navy, --blue, --ink, --bg…) e a mesma
   escala tipográfica. Não redefine nenhuma cor: se o azul do site mudar,
   este arquivo muda junto, que é o ponto de ter um design system.
   ========================================================= */

/* ============================================ botão flutuante */
.diag-botao{
  position:fixed;right:24px;bottom:24px;z-index:900;
  display:flex;align-items:center;gap:10px;
  padding:12px 20px 12px 14px;
  border:0;border-radius:999px;
  background:var(--navy);color:#fff;
  font-family:var(--font);font-size:12px;font-weight:700;
  text-transform:uppercase;letter-spacing:2.2px;
  cursor:pointer;
  box-shadow:0 10px 30px rgba(4,39,64,.32);
  /* Entra de baixo, uma vez só. Botão que salta no primeiro segundo é o
     que faz a pessoa fechar a aba antes de ler qualquer coisa. */
  opacity:0;transform:translateY(14px) scale(.96);pointer-events:none;
  transition:opacity .5s ease, transform .5s cubic-bezier(.22,1,.36,1),
             background .2s ease, box-shadow .2s ease;
}
.diag-botao.visivel{opacity:1;transform:none;pointer-events:auto}
.diag-botao.recolhido{opacity:0;transform:translateY(14px) scale(.96);
  pointer-events:none}
.diag-botao:hover{background:var(--blue-dark);
  box-shadow:0 14px 38px rgba(4,39,64,.42)}
.diag-botao:focus-visible{outline:3px solid var(--sky);outline-offset:3px}

.diag-botao .diag-simb{width:30px;height:20px;flex:none;position:relative}
.diag-botao-txt{position:relative;white-space:nowrap}

/* O pulso é o alvo da marca abrindo: o mesmo gesto do hero, em anel.
   É o único movimento do botão — dois movimentos viram enfeite. */
.diag-pulso{
  position:absolute;right:26px;bottom:50%;
  width:26px;height:26px;margin-bottom:-13px;margin-right:-13px;
  border-radius:50%;border:2px solid var(--blue);
  opacity:0;pointer-events:none;
  animation:diag-pulsar 3.4s cubic-bezier(.22,1,.36,1) infinite;
}
@keyframes diag-pulsar{
  0%{transform:scale(.55);opacity:.85}
  62%{transform:scale(2.3);opacity:0}
  100%{transform:scale(2.3);opacity:0}
}

.diag-simb{fill:none;stroke:currentColor;stroke-width:5;
  stroke-linecap:round;overflow:visible}
.diag-simb.mini{width:20px;height:14px;stroke-width:6}
.diag-simb.tinta{width:44px;height:30px;stroke:var(--navy);stroke-width:5}

/* ============================================ cortina e painel */
.diag-cortina{
  position:fixed;inset:0;z-index:940;background:rgba(4,39,64,.55);
  opacity:0;transition:opacity .26s ease;backdrop-filter:blur(2px);
}
.diag-cortina.aberto{opacity:1}

.diag-painel{
  background:var(--white);
  display:flex;flex-direction:column;
  font-family:var(--font);color:var(--ink);
}
/* `display:flex` ganha do atributo `hidden`, e um painel fixo invisível
   continua interceptando o clique do botão que deveria abri-lo. */
.diag-painel[hidden],.diag-cortina[hidden]{display:none !important}
.diag-flutuante{
  position:fixed;z-index:950;
  right:24px;bottom:24px;
  width:min(560px, calc(100vw - 48px));
  height:min(760px, calc(100vh - 48px));
  border-radius:var(--radius);
  box-shadow:0 30px 80px rgba(4,39,64,.38);
  overflow:hidden;
  opacity:0;transform:translateY(18px) scale(.985);
  transition:opacity .26s ease, transform .26s cubic-bezier(.22,1,.36,1);
}
.diag-flutuante.aberto{opacity:1;transform:none}
.diag-inline{
  border-radius:var(--radius);
  border:1px solid var(--line);
  min-height:620px;
  box-shadow:0 18px 50px rgba(4,39,64,.10);
  overflow:hidden;
}
body.diag-aberto{overflow:hidden}

.diag-topo{
  display:flex;align-items:center;justify-content:space-between;gap:12px;
  padding:16px 20px;background:var(--navy);color:#fff;flex:none;
}
.diag-marca{display:flex;align-items:center;gap:12px}
.diag-marca .diag-simb{width:38px;height:26px;color:#fff;flex:none}
.diag-marca b{display:block;font-size:14px;font-weight:600;letter-spacing:.2px}
.diag-marca span{display:block;font-size:11px;color:var(--sky);
  text-transform:uppercase;letter-spacing:2px;font-weight:700}
.diag-topo-dir{display:flex;align-items:center;gap:14px;flex:none}
/* O seletor de idioma de dentro do painel. Mesmo desenho do .lang do site,
   porque é a mesma função — e a barra do site fica coberta quando o
   flutuante está aberto. */
.diag-idioma{display:flex;align-items:center;gap:2px}
.diag-idioma button{
  border:0;background:transparent;cursor:pointer;
  font-family:var(--font);font-size:10px;font-weight:700;letter-spacing:1.2px;
  color:rgba(255,255,255,.62);padding:3px 5px;border-bottom:2px solid transparent;
  transition:color .18s ease;
}
.diag-idioma button:hover{color:#fff}
.diag-idioma button.ativo{color:#fff;border-bottom-color:var(--blue)}
.diag-x{
  border:0;background:transparent;color:#fff;font-size:26px;line-height:1;
  cursor:pointer;padding:0 4px;opacity:.75;transition:opacity .2s ease;
}
.diag-x:hover{opacity:1}

.diag-prog{height:3px;background:rgba(4,39,64,.12);flex:none}
.diag-bar{display:block;height:100%;width:0;background:var(--blue);
  transition:width .45s cubic-bezier(.22,1,.36,1)}

.diag-corpo{flex:1;min-height:0;overflow-y:auto;display:flex;
  flex-direction:column}

/* ============================================ abertura */
.diag-abertura{padding:40px 28px;text-align:center;margin:auto}
.diag-abertura h2{font-size:1.55rem;font-weight:200;line-height:1.25;
  max-width:26ch;margin:0 auto 26px}
.diag-passos{list-style:none;padding:0;margin:0 0 24px;display:grid;
  gap:12px;text-align:left;max-width:340px;margin-inline:auto}
.diag-passos li{display:flex;align-items:center;gap:12px;margin:0;
  font-size:14px;color:var(--ink-soft)}
.diag-passos b{
  flex:none;width:28px;height:28px;border-radius:50%;
  background:rgba(0,125,198,.1);color:var(--blue);
  display:flex;align-items:center;justify-content:center;
  font-size:12px;font-weight:700;
}
.diag-selos{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;
  margin-bottom:26px}
.diag-selos span{font-size:11px;font-weight:700;letter-spacing:1.6px;
  text-transform:uppercase;color:var(--ink-soft);
  border:1px solid var(--line);border-radius:999px;padding:5px 12px}
.diag-comecar{min-width:200px}

/* ============================================ conversa */
.diag-conversa{flex:1;min-height:0;overflow-y:auto;padding:22px 20px 8px;
  display:flex;flex-direction:column;gap:12px}
.diag-linha{display:flex;gap:10px;align-items:flex-end;max-width:100%}
.diag-linha.eu{justify-content:flex-end}
.diag-av{
  flex:none;width:30px;height:30px;border-radius:50%;
  background:var(--navy);color:#fff;
  display:flex;align-items:center;justify-content:center;
}
.diag-bal{
  max-width:78%;padding:11px 15px;border-radius:14px;
  font-size:14.5px;line-height:1.55;
  background:var(--bg-2);color:var(--ink);
  border-bottom-left-radius:4px;
  animation:diag-entrar .3s cubic-bezier(.22,1,.36,1) both;
}
.diag-bal b{font-weight:700}
.diag-linha.eu .diag-bal{
  background:var(--blue);color:#fff;
  border-bottom-left-radius:14px;border-bottom-right-radius:4px;
}
@keyframes diag-entrar{from{opacity:0;transform:translateY(7px)}to{opacity:1}}
.diag-dica{font-size:12px;color:var(--ink-soft);margin-left:40px;
  margin-top:-6px}

.diag-doca{flex:none;border-top:1px solid var(--line);padding:14px 20px 18px;
  background:var(--white)}
.diag-passo-rot{font-size:10.5px;font-weight:700;letter-spacing:2px;
  text-transform:uppercase;color:var(--ink-soft);margin-bottom:10px}
.diag-opcoes{display:flex;flex-wrap:wrap;gap:8px}
.diag-chip{
  font-family:var(--font);font-size:13.5px;line-height:1.35;
  padding:9px 15px;border-radius:999px;cursor:pointer;
  border:1px solid var(--line);background:var(--white);color:var(--ink);
  transition:all .16s ease;text-align:left;
}
.diag-chip:hover{border-color:var(--blue);background:rgba(0,125,198,.07);
  color:var(--blue-dark)}
.diag-chip:focus-visible{outline:2px solid var(--blue);outline-offset:2px}

.diag-escrever{display:flex;gap:10px;align-items:flex-end}
.diag-escrever textarea{
  flex:1;font-family:var(--font);font-size:14.5px;line-height:1.5;
  padding:11px 14px;border:1px solid var(--line);border-radius:10px;
  resize:vertical;min-height:52px;color:var(--ink);background:var(--white);
}
.diag-escrever textarea:focus{outline:0;border-color:var(--blue)}
.diag-escrever textarea.diag-falta{border-color:var(--crimson)}
.diag-enviar{flex:none;padding:12px 18px}
.diag-voltar{
  margin-top:12px;border:0;background:transparent;cursor:pointer;
  font-family:var(--font);font-size:12px;font-weight:700;letter-spacing:1.6px;
  text-transform:uppercase;color:var(--ink-soft);padding:2px 0;
}
.diag-voltar:hover{color:var(--blue)}

/* ============================================ resultado */
.diag-resultado{padding:20px}
.diag-acoes{display:flex;flex-wrap:wrap;gap:10px;align-items:center;
  margin-bottom:18px}
.diag-acoes .button{font-size:11px;padding:10px 16px;letter-spacing:2px}
.diag-refazer{
  margin-left:auto;border:0;background:transparent;cursor:pointer;
  font-family:var(--font);font-size:11px;font-weight:700;letter-spacing:1.6px;
  text-transform:uppercase;color:var(--ink-soft);
}
.diag-refazer:hover{color:var(--blue)}

/* ============================================ o documento */
.diag-doc{
  background:var(--white);border:1px solid var(--line);border-radius:var(--radius);
  padding:32px 30px;font-size:14px;line-height:1.65;color:var(--ink);
}
.diag-doc-topo{
  display:flex;align-items:flex-start;justify-content:space-between;gap:16px;
  padding-bottom:16px;border-bottom:2px solid var(--navy);margin-bottom:22px;
}
.diag-doc-marca{display:flex;align-items:center;gap:12px}
.diag-doc-marca b{display:block;font-size:15px;font-weight:600;color:var(--navy)}
.diag-doc-marca span{display:block;font-size:10px;letter-spacing:1.6px;
  text-transform:uppercase;color:var(--ink-soft);font-weight:700}
.diag-doc-meta{text-align:right;font-size:11px;color:var(--ink-soft);
  line-height:1.5}
.diag-doc-meta b{color:var(--navy);font-size:11px;letter-spacing:1.4px;
  text-transform:uppercase}
.diag-doc h2{font-size:1.7rem;font-weight:200;line-height:1.2;margin:0 0 4px}
.diag-doc h3{
  font-size:11px;font-weight:700;letter-spacing:2.4px;text-transform:uppercase;
  color:var(--blue);margin:26px 0 10px;
}
.diag-doc p{margin:0 0 12px}
.diag-doc-para{font-size:12px;color:var(--ink-soft);margin-bottom:6px}
.diag-doc-dor{
  font-size:16px;font-style:italic;color:var(--navy);line-height:1.5;
  border-left:3px solid var(--blue);padding-left:16px;margin:0;
}
.diag-doc-lista{list-style:none;padding:0;margin:0}
.diag-doc-lista li{
  position:relative;padding-left:20px;margin-bottom:9px;
}
.diag-doc-lista li::before{
  content:"";position:absolute;left:2px;top:.62em;
  width:7px;height:7px;border-radius:50%;
  border:2px solid var(--blue);
}
.diag-doc-frentes{display:grid;gap:10px}
.diag-doc-frente{
  background:var(--bg-2);border-left:3px solid var(--blue);
  border-radius:0 var(--radius) var(--radius) 0;padding:12px 16px;
  font-size:13.5px;color:var(--ink-soft);
}
.diag-doc-frente b{display:block;color:var(--navy);font-size:14px;
  margin-bottom:2px}
.diag-doc-caixa{
  background:var(--bg-2);border:1px solid var(--line);
  border-radius:var(--radius);padding:14px 18px;font-size:13.5px;
}
.diag-doc-caixa.verde{background:#eef5f1;border-color:#cfe0d6;color:#274b38}
.diag-doc-plano{margin:0;padding-left:20px}
.diag-doc-plano li{margin-bottom:10px}
.diag-doc-plano b{color:var(--navy)}
.diag-doc-proximo{
  margin-top:26px;background:var(--navy);color:#dfe7ee;
  border-radius:var(--radius);padding:18px 20px;
}
/* Só o rótulo do bloco. Um <b> vindo do texto continua sendo negrito
   normal — sem isso, um destaque no meio da frase virava título. */
.diag-doc-proximo > b{display:block;color:#fff;font-size:11px;letter-spacing:2.4px;
  text-transform:uppercase;margin-bottom:6px}
.diag-doc-proximo div{font-size:13.5px;line-height:1.6}
.diag-doc-rodape{
  margin-top:22px;padding-top:14px;border-top:1px solid var(--line);
  font-size:10.5px;color:var(--ink-soft);line-height:1.6;
}

/* ============================================ captura do lead */
.diag-lead{
  margin-top:18px;background:var(--bg-2);border:1px solid var(--line);
  border-radius:var(--radius);padding:24px;
}
.diag-lead h3{font-size:1.1rem;font-weight:700;margin:0 0 4px}
.diag-lead-sub{font-size:13px;color:var(--ink-soft);margin:0 0 16px}
.diag-lead-campos{display:grid;grid-template-columns:1fr 1fr;gap:12px;
  margin-bottom:16px}
.diag-campo{display:flex;flex-direction:column;gap:5px}
.diag-campo span{font-size:10.5px;font-weight:700;letter-spacing:1.6px;
  text-transform:uppercase;color:var(--ink-soft)}
.diag-campo i{color:var(--crimson);font-style:normal}
.diag-campo input{
  font-family:var(--font);font-size:14px;padding:10px 12px;
  border:1px solid var(--line);border-radius:6px;background:var(--white);
  color:var(--ink);
}
.diag-campo input:focus{outline:0;border-color:var(--blue)}
.diag-consent{font-size:11px;color:var(--ink-soft);margin:12px 0 0;line-height:1.5}
.diag-aviso{font-size:13px;margin:12px 0 0;padding:10px 14px;border-radius:6px}
.diag-aviso.bom{background:#eef5f1;color:#274b38}
.diag-aviso.ruim{background:#fbeeed;color:#8a2f2a}
/* A armadilha de robô fica fora da tela, e não com display:none — há robô
   que pula campo escondido e preenche o que está apenas deslocado. */
.diag-pote{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}

/* ============================================ celular */
@media (max-width:560px){
  .diag-botao{right:14px;bottom:14px;padding:11px 16px 11px 12px;
    letter-spacing:1.6px}
  .diag-flutuante{right:0;bottom:0;width:100vw;height:100dvh;
    border-radius:0;max-height:none}
  .diag-bal{max-width:86%}
  .diag-resultado{padding:14px}
  .diag-doc{padding:22px 18px}
  .diag-lead-campos{grid-template-columns:1fr}
  .diag-lead{padding:18px}
  .diag-acoes .button{flex:1}
}

/* ============================================ impressão (o PDF) */
/* O documento é movido para o <body> antes de imprimir, justamente para a
   folha não herdar a rolagem nem o recorte do painel flutuante. */
@media print{
  @page{size:A4;margin:14mm}
  body.diag-imprimindo > *{display:none !important}
  body.diag-imprimindo > #diag-impressao{display:block !important}
  body.diag-imprimindo{overflow:visible !important;background:#fff}
  #diag-impressao .diag-doc{
    border:0;border-radius:0;padding:0;font-size:11.5px;line-height:1.55;
  }
  #diag-impressao .diag-doc h2{font-size:22pt}
  #diag-impressao .diag-doc h3{margin-top:16px}
  *{-webkit-print-color-adjust:exact !important;print-color-adjust:exact !important}
  .diag-doc-proximo,.diag-doc-frente,.diag-doc-caixa,.diag-doc-topo{
    break-inside:avoid}
  .diag-doc h3{break-after:avoid}
  .diag-doc-lista li{break-inside:avoid}
}